Privacy Policy for ScoreExplore.com
1. Introduction
At ScoreExplore.com, we are committed to safeguarding your privacy and upholding the highest standards of data protection. This Privacy Policy outlines how we collect, process, use, and protect personal information in compliance with applicable privacy laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Your trust is paramount, and we process all personal data with transparency, legality, and respect for your rights.
2. Scope of Policy and Role of the Data Controller
This Privacy Policy applies to all users of ScoreExplore.com and any related services, platforms, or applications. For the purposes of applicable data protection laws, ScoreExplore.com is the data controller, determining the means and purposes of processing personal data.
If you are a resident of the European Economic Area (EEA), or the State of California, additional rights and protections may apply, as further detailed in this Policy.
3. Categories of Personal Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about how you interact with our website, such as browser type and version, IP address, time zone settings, page views, session duration, navigation paths, and referring source.
b. Account Data
Includes name, billing and shipping address, email address, phone number, and other data you may provide when registering for or managing an account on ScoreExplore.com.
c. Profile Data
Includes your stated preferences, purchase history, selected interests, behavioral trends, and customized settings associated with your profile.
d. Communication Data
Includes records of any correspondence initiated via support requests, user inquiries, and customer service interactions through our contact channels or via [email protected].
e. Technical Data
Includes information about your device and technical environment, such as operating system, mobile device identifiers, browser plug-in types, and system configuration data.
f. Transaction Data
Includes data about the products or services you purchase, payment details processed securely via third-party providers, delivery addresses, and receipt information.
g. Preference Data
Includes marketing and communication preferences, newsletter subscription choices, opt-in status for promotional materials, and recorded interests for personalizing services.
4. Legal Bases for Processing
We process your personal data under one or more of the following legal grounds, in accordance with the GDPR:
– Contractual Necessity: To fulfill our obligations under a contract with you, such as account registration, product purchases, or customer support.
– Legitimate Interests: To improve our services, ensure security, and communicate relevant updates, where such processing does not override your rights.
– Consent: Where applicable, we will request your explicit, informed consent before processing your personal data, particularly for marketing communications or placing non-essential cookies.
– Legal Obligation: To comply with applicable laws, regulations, or judicial requirements.
Under the CCPA, you have the right to access information about how your data is collected and used, which is further explained in Section 5.
5. Your Rights
If you are located in the EEA, or where applicable law provides similar measures, you have the following rights regarding your personal data:
– Right of Access: You have the right to request confirmation of whether or not we process your data, and to obtain a copy.
– Right to Rectification: You may request correction of any inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten,” you may request deletion of personal data under certain conditions.
– Right to Restrict Processing: You may request that we limit the processing of your data under specific circumstances.
– Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
California residents are entitled to:
– Know the categories and specific pieces of personal information collected.
– Request deletion of personal information.
– Opt out of sale (ScoreExplore.com does not sell personal data).
– Non-discrimination for exercising your CCPA rights.
You may exercise these rights by contacting us at [email protected].
6. Security Measures
We implement robust technical and organizational security measures to protect your data. These include, but are not limited to:
– Encryption in transit and at rest using industry-standard protocols.
– Role-based access controls with secure authentication.
– Continuous monitoring and regular backups.
– Employee training on privacy and data protection obligations.
Despite our efforts, no method of transmission or storage is 100% secure, and we urge you to exercise caution and use best practices when interacting with any online service.
7. International Data Transfers
Where we transfer personal data outside of the EEA or other jurisdictions with adequate data protection laws, such as to cloud services or third-party vendors in the United States, we ensure such transfers are conducted in accordance with GDPR-approved mechanisms, including Standard Contractual Clauses and supplementary measures where required.
For California residents, any data transferred outside the United States is done in accordance with CCPA standards, with adequate safeguards and risk assessments.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, tax, accounting, or regulatory compliance.
Retention durations may vary by data type:
– Usage Data: 12 months from collection
– Account and Profile Data: For the duration of your active account + 6 years
– Communication Data: 3 years after last interaction
– Technical Data: 12 months from access date
– Transaction Records: 7 years for tax and regulatory purposes
– Preference Data: Until consent is withdrawn or modified
Upon expiry of these retention periods, data is securely deleted or anonymized.
9. Cookie Policy
ScoreExplore.com uses cookies and similar technologies to enhance user experience and analyze traffic. Cookies are categorized as follows:
– Essential Cookies: Required for core site functionality, such as logins and navigation.
– Functional Cookies: Enable enhanced personalization and remember user preferences.
– Analytics Cookies: Provide aggregated tracking data to understand site usage patterns.
– Performance Cookies: Monitor load times, errors, and other system metrics.
10. Cookie Management & Compliance
Consent for cookie usage is requested upon your first visit through a banner consistent with GDPR and CCPA requirements. You may modify cookie preferences at any time via our cookie settings panel or through browser configurations.
For California residents, opt-out mechanisms for analytics or targeting cookies are available, and we honor recognized browser signals related to “Do Not Track” (where technically supported).
11. Children’s Privacy
ScoreExplore.com does not knowingly collect or process personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, it will be promptly deleted. Parents or guardians who believe their child has provided us with personal data should contact us at [email protected].
12. Policy Updates and Notification
We reserve the right to amend this Privacy Policy at any time to reflect changes in practices, technologies, or regulatory requirements. Users will be promptly informed of substantial updates via website notification or by direct communication if required. We recommend reviewing this Policy periodically to remain informed of our privacy practices.
13. Contact Us
If you have questions, concerns, or wish to exercise any of your data protection rights under this Policy, please contact us at:
Email: [email protected]
Website: https://scoreexplore.com
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ScoreExplore.com is committed to full compliance with GDPR, CCPA, and related privacy regulations. We welcome your inquiries and remain dedicated to protecting your privacy and personal information.